We'd love to hear from you
Our team is always available. Choose the right channel below and we'll respond as fast as we possibly can.
General Support
Questions about your account, app features, or billing.
support@lumiaapp.com● Within 24 hours
Business & Partnerships
Enterprise solutions, API access, and strategic partnerships.
partnerships@lumiaapp.com● Within 48 hours
Press & Media
Press kit, spokesperson requests, and media interviews.
press@lumiaapp.com● Same business day
Trust & Safety
Report abuse, policy violations, or safety concerns.
safety@lumiaapp.com● Within 12 hours
Send us a message
Not sure which team to contact? Use this form and we'll route your inquiry to the right person automatically.
Headquartered in San Francisco, CA
Global offices in London, Tokyo & Singapore
Average response time under 24 hours
Your information is always kept private
Our offices
We operate globally with teams across four continents.
Global HQ
San Francisco
548 Market St, Suite 92900 San Francisco, CA 94104
EMEA HQ
London
1 Canada Square, Level 20 Canary Wharf, London E14 5AB
APAC Office
Tokyo
Marunouchi Building, 29F Chiyoda-ku, Tokyo 100-6390
SEA Office
Singapore
Marina One West Tower 9 Straits View, Singapore 018937